We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which govern the collection, storage, and use of personal data for individuals in the United Kingdom.

In accordance with these regulations, we:

• Allow users to visit our site anonymously.

• Provide a clearly accessible Privacy Policy on our homepage or relevant program pages.

• Ensure that users have the right to access, modify, or request deletion of their personal data.

If you wish to access, correct, delete, or withdraw consent regarding your personal data, please email support@julianmaylett.com with “Privacy Policy” in the subject line. To protect your privacy, we may require verification of your identity before providing any personal data.

If you believe your data protection rights have been violated, please contact us as soon as possible at support@julianmaylett.com. You can also learn more about your rights under GDPR at the UK Information Commissioner’s Office (ICO).

What personal information do we collect?

When you enroll in a program, mentorship service, or make a purchase, we may collect the following personal information:

• Name – To verify your identity and address you appropriately.

• Email Address – To communicate with you, provide program updates, and share relevant materials.

• Mailing Address (if applicable) – For billing or shipping purposes.

• Phone Number (if applicable) – To assist with customer support.

• Payment Information – To securely process transactions (note: payment details are handled by a third-party payment processor and are not stored on our servers).

When do we collect information?

We collect personal information when you:

• Enroll in a program or mentorship service.

• Subscribe to a newsletter or mailing list.

• Contact us for support or inquiries.

• Participate in surveys, marketing activities, or interact with our website.

How do we use your information?

We may use the information we collect for the following purposes:

• To provide and manage your access to programs, mentorship services, and coaching materials.

• To process payments and transactions securely.

• To communicate with you regarding program updates, coaching sessions, or relevant content.

• To improve our services and personalize your experience.

• To comply with legal obligations and protect against fraud or unauthorized access.

How do we protect your information?

Your personal data is stored behind secure networks and is only accessible to authorized personnel who are contractually required to keep it confidential. We use Secure Socket Layer (SSL) encryption to protect sensitive information, and all transactions are processed through a secure third-party payment provider—no payment details are stored on our servers.

We retain your personal information for as long as necessary to provide our programs, mentorship services, and customer support, or as required by legal and regulatory obligations.

• For active program participants: Your data will be retained for the duration of your enrollment and a reasonable period afterward to assist with inquiries, program improvements, or compliance.

• For mailing list subscribers: Your information will be retained until you choose to unsubscribe.

• For financial transactions: Records related to purchases and payments may be stored for accounting, tax, and legal compliance purposes, as required by UK law.

Once data is no longer required, we securely delete or anonymize it in accordance with data protection regulations.

Analytics

We collect certain personal and non-personal data to analyze website and program performance, including:

• Device and browser information (e.g., IP address, operating system).

• Pages visited and interactions within our website.

• Clicks, scrolling behavior, and timestamps.

This data helps us understand how users engage with our content and improve our services. We use Google Analytics to process this information in compliance with its Privacy Policy.

Cookies

This website uses cookies and similar technologies, which are small text files stored on your device when you visit our site. Cookies help us analyze website traffic, improve user experience, and ensure site functionality.

For information about the cookies used on this site, visit System.io Cookie Policy.

• These functional and required cookies are always used, allowing System.io, our website hosting platform, to securely serve this site and maintain core functionality.

• These analytics and performance cookies are used only when you consent via our cookie banner. They help us track site activity, engagement, and performance.

You can manage your cookie preferences through your browser settings or by adjusting your consent in our cookie banner.

Do Not Track (DNT) Signals

We honor Do Not Track (DNT) requests, meaning we do not track user activity, place cookies, or use targeted advertising when a DNT mechanism is enabled in your browser.

Third-Party Disclosure

We do not sell, trade, or transfer your personal data to third parties without advance notice. This excludes trusted partners who assist in operating our website, processing payments, or providing services—as long as they agree to keep your information confidential.

We may also release data when required to:

• Comply with the law.

• Enforce our policies.

• Protect against fraud or security threats.

Non-personally identifiable data may be used for marketing, research, or service improvements.

You can control how Google collects and uses data through the Google Ad Settings page. You may also opt out of tracking by using the Google Analytics Opt-Out Browser Add-on.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Children’s Code (Age-Appropriate Design Code) to ensure the protection of minors’ data.

• We do not knowingly collect, store, or process personal information from individuals under the age of 13.

• Our programs, mentorship services, and website are intended for individuals aged 18 and above. If you are under 18, you must have a parent or guardian’s consent to access any of our services.

• If we become aware that we have collected personal data from a minor without appropriate consent, we will take steps to delete the information immediately.

If you believe a child has provided us with personal data without consent, please contact us at support@julianmaylett.com.

In compliance with the UK General Data Protection Regulation (UK GDPR), we have procedures in place to address any potential data breaches. If a breach occurs that compromises your personal data, we will:

• Notify you via email within 7 business days of becoming aware of the breach.

• Take appropriate steps to investigate, contain, and mitigate any security risks.

We uphold the Individual Redress Principle, which ensures that individuals have the right to legally pursue enforceable actions against data controllers and processors who fail to comply with data protection laws.

If you believe your data rights have been violated, you may contact us at support@julianmaylett.com or file a complaint with the UK Information Commissioner’s Office (ICO).

You have the right to opt out of receiving marketing emails at any time. To do so:

• Click the “Unsubscribe” link at the bottom of any email.

• Follow the provided instructions to remove yourself from our mailing list.

Please note that transactional emails related to your program enrollment, billing, or essential updates may still be sent, as they are necessary for service delivery.

If you experience issues unsubscribing, contact us at support@julianmaylett.com, and we will process your request manually.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR) regarding commercial emails and electronic marketing. These regulations give individuals the right to control how their data is used for marketing and establish clear guidelines for businesses.

Why we collect your email address:

• To send information, respond to inquiries, and provide customer support.

• To process program enrollments and send updates related to your purchase.

• To send additional information about our programs or services (only with your consent).

• To send marketing emails to our mailing list—but only if you have opted in.

In compliance with UK GDPR and PECR, we:

• Do not send marketing emails without explicit opt-in consent.

• Provide a clear option to unsubscribe in every email.

• Do not use misleading subject lines or deceptive messaging.

• Include our business contact details in all emails.

• Ensure third-party email services comply with data protection standards.

You have the right to opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting support@julianmaylett.com.

If you have any questions regarding this Privacy Policy or your data protection rights, you may contact us at support@julianmaylett.com with “Privacy Policy” in the subject line.